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CONTACT US
Questions? Let's Chat
Have a question about your order, need assistance, or looking for design advice? We're here for you! We value your feedback and are ready to assist you on your journey with us!
FAQS
Your Inquiries, Our Solutions
How can I contact customer support?
We offer multiple channels for you to contact our Team. You can book a live consultation directly on our website, send us an email at support@havenshomeusa.com, or fill out the contact form available on our website. We are dedicated to providing prompt and personalized assistance to meet your needs. Feel free to choose the method that suits you best, and we look forward to assisting you.
What are your business hours?
Our business hours are from 8:30 AM to 5:00 PM EST, Monday through Friday. During this time, our dedicated team is available to assist you with any inquiries or support you may need. If you have further questions or require assistance outside these hours, please feel free to leave us a message, and we will get back to you promptly during our next business day. Your satisfaction is our priority, and we appreciate your understanding.
What payment methods do you accept?
We are pleased to inform you that we accept a wide range of payment methods to provide you with maximum flexibility and convenience. Whether you prefer major credit cards, PayPal, bank transfers, or other payment options, we strive to accommodate all forms of payment to prioritize customer convenience. If you have any specific preferences or questions regarding payments, please don't hesitate to reach out, and we'll be happy to assist you.
